Reference

Your Agreement with y95 Starts Here

These Terms and Conditions set out the rules that govern your y95 account — what you can do, what we commit to, and how disputes are handled.

Account Eligibility by Local LawUPI, Paytm, PhonePe Payment RulesWithdrawal Conditions ExplainedAccount Suspension GroundsGoverning Law & Jurisdiction
y95 Your Agreement with y95 Starts Here
TERMS CONTACT

Reach Us About Your Account Terms

If any clause in these Terms and Conditions is unclear, or if you need to raise a formal dispute about your account, our support team is available around the clock.

Live Chat Connect with our live chat agents directly from any page on y95. Queries about account terms, transaction disputes, or suspension notices are answered in real time, day or night.
Email Support Send a detailed written query to our support inbox for formal account-related matters. We acknowledge every email within 24 hours and aim to resolve Terms-related questions fully within 72 hours.
Help Centre Browse our dedicated Terms and Conditions section in the Help Centre for plain-language explanations of each clause, payment condition, and account restriction that may apply to your India account.
POLICY STANDARDS

How y95 Handles Your Account and Data

Your account and the data attached to it are managed under strict internal controls.

Data Handling

Personal data you provide during registration — name, contact details, payment identifiers — is stored securely and used solely for account operation, identity verification, and regulatory compliance where applicable under Indian law.

Cookie Policy

We use session and analytics cookies to keep your account session active and to understand how our platform performs. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.

Account Security

Your account is protected by password hashing and two-step login where enabled. We will never ask for your password via chat or email — any request claiming to be from y95 that asks for your credentials should be reported immediately.

Data Retention

We retain account data for as long as your account remains active and for a defined period after closure as required by applicable regulations. After the retention window closes, your personal data is purged from our live systems.

Contact for Changes

To request a correction to your account data, update contact details, or ask us to delete information, write to our data team via the email address listed in the Help Centre. We process data-change requests within five working days.

Dispute Resolution

Any dispute arising from these Terms is handled through our internal review process first. If a resolution cannot be reached internally, the matter follows the dispute procedure set out in the governing-law clause of your account agreement.

Common Questions About These Terms

These answers cover the clauses and conditions that account holders ask about most when reading the y95 Terms and Conditions. If your question is not here, reach us through live chat or email.

Yes. By completing the registration form and confirming your account, you agree to these Terms in full. They govern every transaction, session, and communication between you and y95 from that point forward.

We will notify you of material changes via email or an in-account notice before they take effect. Continuing to use your account after the effective date of any update means you accept the revised Terms.

A breach may result in a temporary suspension, permanent closure, or forfeiture of pending withdrawals depending on the severity. We will contact you by email to explain the action taken and any steps available to you.

Before your first withdrawal is processed, we verify that the payment method — UPI, Paytm, or PhonePe — matches the details on your account. This one-time check protects your funds and keeps the account in your name.

Yes. You have the right to request a copy of the data we hold about you and to ask for its deletion, subject to any legal retention obligations. Submit your request in writing to our data team via the Help Centre contact address.

The governing law and jurisdiction clause in these Terms specifies the applicable legal framework. Access to y95 is available where local law permits; you are responsible for confirming that use is lawful in your location.

Reach our support team via live chat for immediate queries or email for formal written disputes. Our agents can escalate account-specific Term disputes to our internal review team, which responds within five working days.